Amphenol Fiber Systems International (AFSI) has a full service fiber optic repair facility.
Before returning an item to our facility, customers must obtain a Return Materials Authorization (RMA) number. This number is used to identify a specific repair request. Therefore, it is important that the RMA number is visible on the exterior of the return package.
To Obtain RMA
Customers should call their sales and customer support contact at 214-547-2400 or 800-472-4225 with a detailed description of the problem or fill out the form on this page.
A standard one year warranty entitles AFSI customers to this service at no charge (exceptions may apply). Customers without a warranty will be billed. An estimate of repair costs will be made prior to repairs. Costs may be charged to a credit card (MasterCard, Visa or American Express) or your AFSI account. Please contact your customer service representative who can advise on any warranty issues.